Product - Security
Data Security You Can Trust with KPSOLChoosing KPSOL means choosing a solution with cyber security built in at every level. KPSOL is also ISO 27001 certified, ensuring your peace of mind every step of the way.
Seamless Access, Uncompromising Security
Whether you choose SaaS or an on-premise setup, Universal Knowledge keeps your data secure. Built-in security ensures only authorised users can access content, with controls based on profiles, roles, teams, and classification levels.
For SaaS, we host on Microsoft Azure, providing industry-leading security, encryption, and continuous monitoring.
Security Features of Universal Knowledge
We take every measure to safeguard your data. Trusted by clients in high-security industries, KPSOL ensures your information stays safe and protected.
Taxonomy & Teams
The taxonomy framework manages access and search. Users are grouped into teams, each assigned roles and rights to specific areas.
User Profiles
Users can belong to one or many teams, which ensures that users only see areas of the business relevant to them.
Classification Levels
Documents have classification levels that control visibility. Users need the right level to access them when browsing or searching.
Tiered sections within a knowledge item.
Templates allow you to set different sections to have different access levels, ensuring security while simplifying content maintenance.
LDAP & Secure AD
Authentication can be managed through LDAP, OpenID Connect and SAML, ensuring ease of user administration and secure authentication.
Secure Hosting
KPSOL uses Microsoft Azure for secure, flexible SaaS, allowing server location choice and ensuring complete separation between deployments.
Password Complexity
Password complexity rules can be set within the application, with minimum characters and whether capital letters, numbers and special characters are required.
Security Standards and Compliances
For complete peace of mind, KPSOL has ISO 27001 certification, to ensure a structured framework for information security and to protect sensitive data.
Have Questions or Concerns about data security with KSPOL?
We know you may have concerns about how your data is protected and how we meet compliance standards. Whether you’re wondering about encryption, access controls, or how we ensure your data stays secure, our team is here to answer all your questions and provide the clarity you need.
Contact us to find out moreFAQ
Get quick answers to common questions about our Security practices
KPSOL employs robust security measures across both deployment options. In SaaS, data is hosted on Microsoft Azure, benefiting from enterprise-grade security, encryption, and continuous monitoring. For on-premise setups, security controls include role-based access, encryption, and compliance with industry best practices to ensure data remains protected.
KPSOL encrypts data both in transit and at rest using industry-standard protocols such as AES-256 encryption for stored data and TLS 1.2+ for data transmission. This ensures that sensitive information remains protected from unauthorised access.
Access is strictly managed through built-in security controls based on profiles, roles, teams, and classification levels. Only authorised users can access specific content, ensuring that sensitive information is only available to those who need it. Additionally, multi-factor authentication (MFA) can be enabled for an extra layer of security.
KPSOL’s SaaS deployments leverage Microsoft Azure’s security infrastructure, including:
- End-to-end encryption for data protection
- Advanced threat detection and AI-driven security monitoring
- Regular security updates and patch management
- Compliance with global security standards, such as ISO 27001 and GDPR
These measures ensure a highly secure and resilient cloud environment.
KPSOL adheres to stringent security and privacy standards, ensuring compliance with:
- ISO 27001 for information security management
- GDPR for data protection and user privacy
- Other industry-specific regulations as required by customers
Our security policies are regularly reviewed and updated to maintain compliance with evolving legal and regulatory requirements.
KPSOL has a proactive security incident response plan in place. In the event of a breach or unauthorized access attempt:
- Automated threat detection immediately flags suspicious activity.
- Access logs and alerts help identify and respond to threats in real-time.
- Affected customers are notified promptly, and remedial actions are taken to contain and resolve the issue.
- Regular security audits help prevent vulnerabilities and ensure ongoing protection.
KPSOL continuously monitors for security threats and applies updates as needed. SaaS customers benefit from automated security patches and updates managed by Microsoft Azure. For on-premise deployments, customers receive regular update notifications, along with best-practice guidelines to ensure their system remains secure.
