The Knowledge Management features of Universal Knowledge provide a wide range of benefits to both the end user and to knowledge managers. Our Knowledge Management tool is a fully fledged comprehensive system that focuses on simplifying processes for internal/external customers and for managerial staff, allowing for simple searching, management and insight into your content. See below for our core and complimentary features.
Features
Universal Knowledge is a scalable, and feature rich solution for improving information access across an organisation.
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Knowledge Management Features
Search
Universal Knowledge is able to understand the context of a user’s question
Manage
Effectively managing your information
Capture
Universal’s knowledgebase tool allows administrators to easily capture user feedback
Share
Automatically push notifications
Report
Report dashboards enable you to get a high level overview
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