Features of Knowledge Management Software - Knowledge Powered Solutions (KPS)

Features

Universal Knowledge is a scalable, and feature rich solution for improving information access across an organisation.

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The Knowledge Management features of Universal Knowledge provide a wide range of benefits to both the end user and to knowledge managers. Our Knowledge Management tool is a fully fledged comprehensive system that focuses on simplifying processes for internal/external customers and for managerial staff, allowing for simple searching, management and insight into your content. See below for our core and complimentary features.

KPS Employee Knowledge Sharing features

Search

Universal Knowledge is able to understand the context of a user’s question

Manage

Effectively managing your information

Capture

Universal’s knowledgebase tool allows administrators to easily capture user feedback

Share

Automatically push notifications

Report

Report dashboards enable you to get a high level overview

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