Features of Knowledge Management Software - Knowledge Powered Solutions (KPS)


Universal Knowledge is a scalable, and feature rich solution for improving information access across an organisation.

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The Knowledge Management features of Universal Knowledge provide a wide range of benefits to both the end user and to knowledge managers. Our Knowledge Management tool is a fully fledged comprehensive system that focuses on simplifying processes for internal/external customers and for managerial staff, allowing for simple searching, management and insight into your content. See below for our core and complimentary features.

Knowledge Management Features


Universal Knowledge is able to understand the context of a user’s question


Effectively managing your information


Universal’s knowledgebase tool allows administrators to easily capture user feedback


Automatically push notifications


Report dashboards enable you to get a high level overview


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