Solutions
KPSOL Knowledge Management SolutionsKPSOL offers knowledge management tools that make it easier for employees to share knowledge and for customers to help themselves online. Whether used on its own or connected to other systems, KPSOL software boosts employee productivity and improves your customer service experience.
Increase productivity, reduce operational costs and help more customers.
Reduction in Employee Training Time
For new starters with the introduction of an effective Knowledge Management System
Increase in Customer Satisfaction
because faster answers, accurate information, and seamless support make all the difference.
Increase in Employee Productivity
Quick access to knowledge empowers employees to work smarter, faster, and more efficiently.
Effortless Knowledge Management solution for Better Efficiency and ROI
KPSOL knowledge management systems make it easy to find, share, and manage information. Whether used on its own or integrated with other software, it streamlines how users search, retrieve, and share knowledge to boost efficiency in daily tasks and customer support.
Our system offers robust reporting tools to highlight knowledge gaps and strengths, giving you better control over your content. You can create or refine knowledge base content effortlessly with our built-in editor, ensuring it stays relevant and accurate.
It also lets you share updates or required readings with internal teams or customers, keeping everyone informed and aligned.
Trusted by hundreds of organisations worldwide, KPSOL delivers solutions for collaborative knowledge sharing, customer service, and web self-service—driving efficiency and strong ROI.
Knowledge Management solutions for your industry
Whatever your industry, KPSOL makes managing knowledge simple. Our flexible multi-use solutions are designed to fit your needs, whether it’s improving customer support, streamlining internal processes, or empowering teams to share knowledge effortlessly. With KPSOL, you’ll save time, boost productivity, and deliver better results for your business.
Contact Centres
Helping streamline customer interactions by providing agents with instant access to accurate information.
IT Service Management
Supporting help desks and IT operations with tools to improve efficiency and reduce response times.
Public Sector & Local Councils
Offering solutions for efficient service delivery in government operations.
Healthcare
Enhancing patient care and operational efficiency through better information management.
Telecommunications
Streamline support, improve efficiency, and ensure quick access to accurate information for teams and customers.
Retail
Helping businesses manage customer inquiries and streamline communication.
Manufacturing
Enabling effective management of technical knowledge and operational procedures.
Finance & Banking
Ensure compliance, and streamline internal processes like customer service, product management, and financial advisory.
Don’t see your industry?
Not seeing your industry listed? No problem! KPS solutions are flexible and can be tailored to fit your unique needs. Get in touch with us to see how we can help your business work smarter.
Contact usWhy you can Trust KPSOL’s Knowledge management solution
KPSOL knowledge management solutions are built on a tried and tested platform, deployed across many industries and applications. Together with our core software, KPSOL offer implementation support from scoping, planning and deployment to training.
- Can be used Standalone or Integrated.
- Fragment technology finds and highlights the best answers in long documents.
- Easily Search, Share and Capture Knowledge to improve management of your Information Estate.
- Comprehensive analytics provide insight on how to further improve your organisation’s knowledge across the board.
Integrate Our Knowledge management product with other software
KPSOL’s knowledge management product easily connects to your existing systems with a full set of APIs. This means you can access the information you need right where you’re working, without switching between apps. By embedding our tool into the software you already use, you save time and make it easier for your team to adopt. Customers benefit too—they get faster, more accurate answers, improving their experience while helping you cut operational costs.
