KPS partners include a number of contact centre, CRM and ITSM software providers. KPS also partner with contact centre operators who benefit from improved operational efficiency and contract value.



Agilisys currently works with more than 50 councils across the UK, and has been helping transform public services for millions of citizens across the UK for over 15 years. Agilisys manages over 12 million customer interactions every year through digital, voice
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Serco Knowledge Management Software

Serco Knowledge Management Software Serco’s partnership with KPS allows them to deliver Knowledge Management Software into their public and private sector client base to improve productivity and reduce operational costs within call centres, outsourcing and web self-service environments.  Serco is
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Talisma Knowledge Management Software

Talisma Corporation Pvt. Ltd., a leading provider of customer experience solutions in over 26 countries, has announced its decision to partner with Knowledge Powered Solutions (KPS), an independent software vendor specializing in information management solutions.  This partnership will enhance the
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Contact 1-2-1

Contact 121 Australia

Contact 1-2-1 is a flexible and affordable provider of full-service, multi-media contact and business process outsourcing (BPO) services which includes Knowledge Management Services, complete inbound customer care, inbound sales, outbound survey, and business processing solutions.  With both Australian and international
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Marval ITSM Knowledge Management Software

Marval Knowledge Management Software for enhancing IT service management delivery Marval, established in the late 1980’s is acknowledged by leading industry experts and its customers as one of the most experienced solutions providers for IT Service Management.  Marval is a
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RMS Services

RMS Knowledge Management Software

RMS Services Knowledge Management Solutions RMS, the market leaders in Resource Management Systems throughout Europe have been designing and supplying Service Management solutions since 1987.  The leading edge and innovative nature of their software portfolio and their ITIL based methodologies have
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Sunrise Software Knowledge Management Software

Sunrise Software Knowledge Management Solution for Help-desk and Customer Service Centres Sunrise is the UK‘s leading independent developer and solution provider for Help Desk and Customer Centre software. With the number and complexity of calls into the help desk rising
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Stroma Knowledge Management Software

Stroma Service Consulting IT Service Management Solutions Stroma Service Consulting is an established IT consulting company that supports clients with small to large technology infrastructures.  Stroma is an achievement oriented professional services company that subscribe to the goals of technology
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Quintica Knowledge Management Software

Quintica Knowledge Management Software for Enhancing Service Management Formed in 2001, Quintica is an ICT Technology and Professional Services systems integration company delivering sophisticated infrastructure & technology solutions from strategy, design and transition through to operations and service improvement. Their
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Tesseract Knowledge Management Software

Tesseract Service Management Systems Tesseract market-leading web based service management systems can now achieve further reductions in call escalations, call numbers and call duration, as well as improved first contact call resolution, through its ability to integrate with knowledge management
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NCC Group Knowledge Management Software

NCC Group Escrow Management Solution We are working with NCC Group, a leading provider of Escrow Solutions, to offer our customers the peace of mind of an Escrow Solution. An Escrow Solution is a specialised form of assurance, where any
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