About KPSOL
We help you Increase Productivity, Reduce Operational Costs and Help More Customers.Knowledge Management software that boosts customer service and drives efficiency for businesses across industries.
Book a 10min demoOur Mission
KPSOL’s mission is to empower organisations with innovative Knowledge Management solutions that enhance productivity, improve customer service, and drive operational efficiency by making knowledge easily accessible and shareable.
Why us?
Dedicated Knowledge Management Focus
Unlike vendors who treat KM as an add-on, KPSOL specialises solely in Knowledge Management, ensuring a tailored, high-performance solution.
Fully supported deployment
We help you every step of the way to establish your knowledge base and integrations, ensuring a smooth deployment customised to your organisation’s specific needs.
A focus on continuous Innovation
We constantly update and improve our software to meet the evolving needs of our clients, ensuring that you always have access to the latest features and functionality.
Our story
KPSOL, also known as KPS, was founded to transform how organisations manage and share knowledge. Recognising the need for a dedicated Knowledge Management solution, KPSOL developed Universal Knowledge—a tool designed to centralise information and make it accessible across contact centres, service desks, internal teams, and self-service platforms. Unlike other vendors who treat Knowledge Management as an add-on, KPSOL has maintained a clear focus on KM as a core discipline, ensuring their software integrates seamlessly with CRM, ITSM, and intranet systems. Today, KPSOL continues to empower organisations across industries by enhancing productivity, customer satisfaction, and operational efficiency through effective knowledge-sharing.
Join the 100’s of clients benefiting from KPSOL
View Case StudiesOur team
Get to know the talented individuals behind KPSOL, dedicated to helping you optimise your knowledge management. Our team is here to ensure your success, offering expert insights, innovative solutions, and unwavering support.