KPS Knowledge Management Software increases customer satisfaction and delivers operational savings. Empower your customer service staff and your internal and external customers by providing instant access to critical knowledge at the point of need.
Contact CentresKnowledge management solutions enables contact centre operators to improve performance and customer satisfaction.
Service DesksEmpowering service desk agents with easy to find relevant information at the point of need on the service desk.
IT Service ManagementImproving service delivery, efficiency and productivity in IT service management and IT support environments.
Public SectorCreating Digital by Default solutions via web self service. Reducing avoidable contacts and delivering enhanced service.
Industry SectorsEnhancing service and efficiency in internal and external customer service delivery across many diverse industry sectors.
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Our Customers and Partners..
Knowledge Powered Solutions work with service delivery operators, system integrators and software vendors across the world. We improve service delivery while reducing costs through effective knowledge management across a wide range of industries and applications. Here are a few examples: