Canterbury Christ Church University Knowledge Management Software for Dynamic FAQs and Web Self Service
Canterbury Christchurch University in Kent is home to 16,700 students across 5 locations, Canterbury, Broadstairs, Medway, Folkestone and Tunbridge Wells. In order to provide visitors to the website with an easy way to find the information they needed the University selected the KPS Knowledge Management Solution to aid students visiting the “i-zone”. The technology has been so successful, it is now planned to roll out KPS to many other areas including the internal systems for Students (Student NET) and for 1,334 Staff (StaffNET).
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