As one of our Senior Consultants, Jo works closely with customers to help them plan, design and roll out their KPS knowledge management system. She takes people through the complete project life cycle, from pre-sales demonstrations and evaluations through to requirements gathering and on to installation, design and configuration. She is also involved in managing the technical relationship with our many partners.
Jo has over 15 years’ experience in delivering complex IT products, together with a firm belief in the benefits of effective knowledge management and a particular interest in knowledge management best practice. This means customers can be confident not only of getting the right technical set up for their needs, but also of receiving guidance to help them put the right processes in place so they get the most benefit from the system.