Making Knowledge Available from Existing Systems
A comprehensive set of APIs links KPS knowledge management software to your existing systems. This makes information available at the point of need, without people having to open a separate application to find it.
By embedding the knowledge management tool into your call handling application, you save time and ensure successful adoption. Customers also benefit, because they get the right answers faster. As a result, you both improve the customer experience and reduce operational costs.
KPS Knowledge Management Software is also:
Quick To Deploy >> | Simple To Use >> | Easy To Maintain >> | Enhancing Self Service >> | Social Media Ready >>