White Paper Download – Knowledge Management in Student Services

Education knowledge management solutions

Treat Students as Customers. The way to Increase Education Satisfaction:

Customer Service is an essential part of any business plan. This means making sure any customer has the services and assistance needed when dealing with your organisation. University staff, faculty members and parents of students may need information about the university. Contact centres require resources from an already restrictive budget.

So what can be done to better service your customers whilst reducing the strain on the University budgets? This White-paper will address this question whilst exploring solutions that KPS Knowledge Management systems are currently providing to universities across the globe.

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KPS Knowledge Management Software users include:

Web self service users

Learn how our customers are using Knowledge Management Software to improve their customer service by:

  • Improving productivity and efficiency in a matter of days
  • Gaining access to information quickly and efficiently for daily tasks
  • Sharing information more effectively in a secure environment

KPS knowledge management software is used as the core solution for enhancing service quality and delivery efficiency in IT Knowledge Management, IT Help Desk Knowledge Management, Help Desk Knowledge Management and Web Self Service Knowledge Management. Regardless of industry sector, knowledge source and format, a KPS knowledge management solution is quick to deploy and easy to maintain.

Download our White-paper or to find out more about our knowledge management software, please contact us >>