Are you working in an organisation that has information silos? Do you want to manage your information more effectively and understand what information the business needs on a daily basis?
There have been many academic papers, industry experts and business leaders explaining the virtues of managing information more effectively within an organisation; from the collaborative benefits of knowledge sharing to how this can impact the bottom line and enhance customer interactions.
The Historic way to Manage Organisational Data and Information
In previous decades managers could see their employee’s desks and into filing cabinets with relative easy, noting any unstructured/untidy areas within their departments. This was probably done unconsciously, on a casual walk around the office or to and from meeting rooms. However, these days, information is often contained within a person’s desktop/computer or laptop – not to mention the multiple data files that can be held within a cloud or on mobile computing tablets etc.
Staff need to have standardised structures for managing their data, good search functionality or in an ideal situation – both, to be effective and efficient within their role. With a good search technology or knowledge management solution you should be able to index existing structures (helping to provide a solution for the disorganised information sets) and provide an excellent search and reporting tool. Getting to information quickly and easily is essential, especially at the point of need. These elements ensure employees can increase their productivity.
The Benefits of Internal Organisational Knowledge Management
In the past managing an organisations information or knowledge management has been seen as a nice to do activity, however leading organisations now recognise this as a must do activity. If you don’t provide the right information to the correct team at the point that they need information, an opportunity has been lost. Business’s need to evaluate what knowledge gaps exist within their organisation and fix them quickly and easily.
Employees are used to information at their fingertips when using the internet outside of work, why should this be any different when they are trying to do their jobs?
Time spent searching for information in different systems or repositories should be resigned to the history books. With leading edge technology and natural language search and fragment technology sitting at the heart of Universal Knowledge, now has never been an easier time to allow staff to access what they need when they need it.
Find out how Universal Knowledge “Internal” can assist your organisation to be more effective in finding and sharing information download our information sheet