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Understanding the benefits of our applications is key to the transfer of ownership to those responsible for running and maintaining a successful KM system. Formal Education is factored into the implementation process for Administration staff, and a 'Train-the-Trainer' approach is used for end-users. This helps maximise value and contain cost. Courses delivered in this way are typically tailored to the user environment.
Post implementation additional education may be needed where staff turnover creates a skills gap that needs to be filled. Education services can be delivered on site to meet these needs.
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