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Implementing Universal Knowledge in your organisation will enhance the capability of every employee to quickly access relevant information held in various repositories – whether as part of an internal Helpdesk software solution, a general employee knowledge resource, or as part of an online client/public interface.
Finding the knowledge is easier than you think. Over the past decade, KPS has matured its product range and built strong partner relationships with companies such as Axios Systems, Marval Software, Lagan Technologies, RMS, Sunrise, HP and Remedy.
Over 200 organisations worldwide use KPS products for problem management and information retrieval. Clients include Steria UK, United States Navy, ADP Dealer Services International, City of Minneapolis, and Thomson NETg.
And as ITIL ITIL 3 steps up the focus on Knowledge Management (KM) as a part of the Service offering, isn’t it time you found a solution to your KM needs.
For a short demonstration of Universal Knowledge in action, click here.
This demo is in the form of a shockwave file that opens in a separate window and is best viewed with a screen resolution of 1024x768.
If you have any queries, or require a more detailed demonstration, please contact us.
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