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10/03/10 16:52
Knowledge Base | Portal Search | ITIL Knowledge Base

The Business Perspective

ITIL knowledge base gives the name "The Business Perspective" to the collection of best practices that is suggested to address some of the issues often encountered in understanding and improving IT service provision,...

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10/03/10 16:51
Process Learning | knowledge Management Software | ITIL

ICT Technical Support

ICT Technical Support is the specialist technical function for infrastructure within ICT. Primarily as a support to other processes and knowledge management software, both in Infrastructure Management and Service Management, Technical...

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Partnering with KPS

KPS solutions can provide the valuable Knowledge Management component to service management/help desk and CRM applications as the KPS Universal Knowledge product integrates easily with third party applications.

Universal Knowledge can also integrate easily with websites/portals and intranets to provide an advanced search solution for self service. The KPS solution helps to identify and fill knowledge gaps and make the solution available for future use.

To view existing KPS partners, click here

To enquire about becoming a KPS partner, please email partners@kpsol.com

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