Blog
09 June 2011 by Sue in
Miscellaneous
Improved functionality, supporting large taxonomies and scalability enhancements plus additional support for Oracle, JBoss, Websphere and JDK are all part of the new version for Universal Knowledge.
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12 May 2011 by Sue in
Miscellaneous
Improve and drive efficiencies through the use of Self-Service and the need to use more than just a key word search!
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09 May 2011 by Sue in
Miscellaneous
Self service solutions and how they can help across your organisation, particularly witin the ITSM industry.
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26 April 2011 by Sue in
Miscellaneous
Key points from the IT Service Managment and Support Show, Earls Court
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12 April 2011 by Sue in
Miscellaneous
Given the cuts within the Higher Education sector, they could do well to adopt some of the efficiency savings that local authorities are currently putting into action.
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